Notification Preferences
Control which notifications you receive via in-app alerts and email, including digest frequency options
What You'll Learn
- Configure in-app and email notifications per category
- Set email digest frequency (immediately, daily, weekly)
- Understand payment notification settings (Business plan)
- Choose your digest delivery time
Business Notifications
Each notification category has three controls: an in-app toggle, an email toggle, and an email frequency selector. Navigate to Settings → Notifications to configure them.
| Category | In-App | Email Frequency | |
|---|---|---|---|
| Invoice Notifications | Immediately / Daily / Weekly | ||
| Expense Notifications | Immediately / Daily / Weekly | ||
| Client Notifications | Immediately / Daily / Weekly | ||
| Project Notifications | Immediately / Daily / Weekly | ||
| System Notifications | Immediately / Daily / Weekly |
In-App
Shows in the notification bell inside WorkCentral
Sent to your account email address
Frequency
Immediately, daily digest, or weekly digest
Payment Notifications
Payment notifications are available to users with payment notification access. These keep you informed about client payments in real time.
| Notification | In-App | Email Frequency | |
|---|---|---|---|
Payment Received | Immediately / Daily / Weekly | ||
Payment Failed | Immediately / Daily / Weekly | ||
Weekly Payment Summary | Immediately / Daily / Weekly |
Business Plan: Admin Payment Access
Organization owners on the Business plan can grant payment notification access to admin team members:
- •Enable Payment Notifications for Admins at the organization level
- •Select which admin users should receive payment notifications
Non-Business plans see an upgrade prompt for this feature.
Email Digest Preferences
If any of your notification categories use a daily or weekly digest frequency, you can choose when that digest email arrives.
Morning
Digest delivered at 8:00 AM
Noon
Digest delivered at 12:00 PM
Evening
Digest delivered at 6:00 PM
No Email Digests
Disable digest emails entirely
Note: The digest time option only appears if at least one notification category is set to daily or weekly frequency. If all categories use "Immediately," there's no digest to schedule.
How It All Fits Together
Notification preferences are stored per user, not per organization. Each team member can configure their own notification settings independently.
Choose Your Channels
For each category, decide whether you want in-app alerts, email notifications, or both.
Set Email Frequency
For categories with email enabled, choose between immediate delivery, daily digest, or weekly digest.
Pick Your Digest Time
If using daily or weekly digests, choose when they arrive — morning, noon, or evening.
Pro Tip
Use daily digests instead of immediate emails to reduce inbox noise. You'll get one summary email per day instead of individual notifications for every event.
Stay Informed, Not Overwhelmed
With notification preferences configured, you'll:
- Get notified about the things that matter to you
- Control email volume with digest options
- Keep your team aligned with payment alerts (Business plan)