Billing & Plan Management
Understanding WorkCentral plans, pricing tiers, upgrades, downgrades, and subscription management
What You'll Learn
- Compare Free, Professional, and Business plans
- Understand Beta, Founder, and Standard pricing tiers
- Learn how platform fees work on client payments
- Upgrade, downgrade, or cancel your subscription
- View billing history and download invoices
Plan Comparison
WorkCentral offers three plans to fit businesses at every stage. All plans include core features like PDF invoice generation, online client payments, and project management.
Free
Forever free
- 3 invoices per month
- 5 clients
- 10 projects
- 10 quotes per month
- 1 active timer
- 5 dashboard widgets
- Basic branding & PDF generation
- Online payments (1.5% platform fee)
Professional
or $180/year (save $36)
- 50 invoices per month
- 25 clients
- 50 projects
- 25 quotes per month
- 3 active timers
- 15 dashboard widgets
- 25 custom email templates
- Recurring invoices & advanced reminders
- Budget tracking & advanced reports
- Online payments (0.75% platform fee)
Business
or $360/year (save $72)
- Unlimited invoices
- Unlimited clients
- Unlimited projects
- Unlimited quotes
- Unlimited active timers
- Unlimited dashboard widgets
- Unlimited email templates
- Up to 10 API keys
- Team management & custom workflows
- Priority support
- Online payments (0.25% platform fee)
Owner-Only Access
Only the organization owner can access billing settings. Team members and admins cannot view or modify subscription details. If you need to make changes, contact your organization owner.
Pricing Tiers
Your pricing tier determines what you pay for your plan. Tiers are assigned when you first subscribe to a paid plan and are based on when you signed up for WorkCentral.
| Tier | How Acquired | Discount | Duration |
|---|---|---|---|
| Beta | Sign up during beta period | 100% off yearly plans (first year free) | 1 year, then transitions to Founder |
| Founder | Sign up during founder period, or beta expires | 50% off yearly plans for life | Permanent (unless you downgrade to Free) |
| Standard | Default after founder period ends | No discount | N/A |
Yearly Billing Only
Tier discounts only apply to yearly billing. Monthly billing is always the standard price regardless of your pricing tier. To maximize your savings as a Beta or Founder user, choose yearly billing.
What Founders and Beta Users Pay
| Plan | Standard (Yearly) | Founder (Yearly) | Beta (Yearly, 1st Year) |
|---|---|---|---|
| Professional | $180/yr | $90/yr | $0/yr |
| Business | $360/yr | $180/yr | $0/yr |
Founder & Beta Pricing Is Permanent — Until You Leave
If you downgrade to the Free plan, your Founder or Beta pricing tier is permanently revoked. Even if you resubscribe later, you'll pay the Standard price. This cannot be undone — make sure you want to leave before downgrading.
Platform Fees
When clients pay invoices online via Stripe, WorkCentral charges a small platform fee in addition to Stripe's standard processing fees. Higher plans have lower platform fees.
| Plan | Platform Fee | Example on $1,000 Invoice |
|---|---|---|
| Free | 1.5% | $15.00 |
| Professional | 0.75% | $7.50 |
| Business | 0.25% | $2.50 |
Founder & Beta Variants
Founder and Beta variants of Professional and Business plans receive the same reduced platform fee rates as their base plans. For example, a Professional Founder user pays the same 0.75% fee as a standard Professional user.
Upgrading Your Plan
Upgrading gives you immediate access to higher limits and additional features. Only the organization owner can upgrade.
Go to Settings → Billing
Navigate to your billing settings from the main settings page.
Select your new plan
Choose Professional or Business. You'll see a preview of the price based on your pricing tier and billing period.
Complete checkout via Stripe
You'll be redirected to a secure Stripe Checkout session to enter payment details. Your pricing tier discount (if applicable) is applied automatically.
Access new features immediately
Once payment is confirmed, your new plan limits and features are active right away.
Prorated Upgrades
When upgrading mid-billing cycle, you'll only pay the difference for the remaining time. Stripe handles proration automatically.
Downgrading Your Plan
You can downgrade to a lower plan at any time. The downgrade takes effect at the end of your current billing period so you keep access to your current features until then.
Go to Settings → Billing
Navigate to your billing settings.
Select a lower plan
Choose the plan you want to downgrade to. You'll see a preview of what changes at the end of the billing period.
Confirm the downgrade
The downgrade is scheduled as a pending change. You can cancel this pending downgrade at any time before the billing period ends.
Resource Limits Apply Immediately
When the downgrade takes effect, your resource limits change to match the new plan. If you're over the limits (e.g., more than 5 clients on Free), you won't lose existing data, but you won't be able to create new items until you're within limits.
Downgrading to Free Revokes Founder/Beta Pricing
If you downgrade all the way to the Free plan, your Founder or Beta pricing tier is permanently revoked. If you later resubscribe, you'll pay the Standard price. This cannot be undone.
Cancellation
You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you keep full access until then.
Go to Settings → Billing
Navigate to your billing settings.
Click "Cancel Subscription"
Confirm that you want to cancel. Your subscription remains active until the end of the billing period.
Resume if you change your mind
Before the billing period ends, you can resume your canceled subscription to keep your plan and pricing tier.
Your Data Is Safe
Canceling your subscription does not delete your data. Your account reverts to the Free plan with its limits, but all your invoices, clients, projects, and history remain intact.
Billing History
Access your complete payment history and download receipts for your records.
Available from the Billing page:
View Current Plan
See your active plan, billing period, and next renewal date
View Usage
Check how much of your plan limits you've used this period
View Invoices
Browse your subscription payment history
Download Receipts
Download PDF receipts for individual payments
You're All Set!
You now understand WorkCentral's plans, pricing tiers, and subscription management. Choose the plan that fits your business and upgrade when you're ready for more.